Privacy Policy — How gols bet Protects Your Data

gols bet collects personal information through several channels: directly from you when you register an account or interact with the platform; automatically through your use of the website; and in limited cases from third-party verification partners. The categories of data we collect are described below.

We collect only what is genuinely necessary for the purposes stated in this Policy. Where a legal basis for processing exists — such as contractual necessity, legal obligation, or legitimate interest — that basis is identified alongside each data category in the table below. We do not use consent as our primary legal basis for processing data where another lawful basis applies.

The personal data collected by gols bet is used exclusively for the purposes described in this Policy. We do not repurpose data in ways that are incompatible with the original collection purpose without first notifying you and, where required by applicable law, obtaining your consent. The primary uses of your data at gols bet are as follows:

gols bet does not sell personal data to third parties. However, operating the platform requires us to share certain data with trusted service partners who provide specific technical or operational functions. All third-party data processors are bound by contractual data processing agreements that restrict their use of your data to the specific purposes for which it was shared.

The categories of third parties who may receive your personal data, and the reason for each disclosure, are described below:

gols bet uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain executable code and cannot carry viruses. They serve a range of purposes from keeping you logged in to understanding how players navigate the platform so we can improve the experience.

The table below summarises the categories of cookies used on the gols bet platform, the purpose of each category, and the duration for which each type is stored on your device.

You can control cookie storage through your browser settings. Most modern browsers allow you to view, block, or delete cookies on a per-site or global basis. Please be aware that disabling strictly necessary cookies will prevent the gols bet platform from functioning correctly — in particular, you will not be able to remain logged in or complete payment transactions without these cookies enabled.

In addition to cookies, gols bet may use web beacons (also known as tracking pixels) in HTML emails to determine whether a message was opened and whether any links inside it were clicked. This helps us measure the effectiveness of our communications. You can prevent web beacon tracking by disabling HTML rendering in your email client.

gols bet employs a multi-layered approach to data security designed to protect your personal information against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes SSL/TLS encryption in transit, AES-256 encryption at rest for sensitive fields (including payment reference data and identity document copies), role-based access controls with mandatory two-factor authentication for all staff with access to player data, and regular third-party penetration testing of the platform's infrastructure.

Despite these measures, no internet-based platform can guarantee absolute security. In the unlikely event of a data breach that is reasonably likely to result in a risk to the rights and freedoms of affected players, gols bet will notify affected individuals without undue delay through their registered email address, providing a clear description of the nature of the breach, the categories of data affected, and the steps being taken to contain and remediate the incident.

As a player at gols bet, you have a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, submit a written request to [email protected] from the email address registered to your account. We will respond within five business days and complete all actioned requests within 30 calendar days of receipt.

The gols bet platform is strictly intended for adults aged 18 and above. We do not knowingly collect, store, or process personal data relating to individuals under the age of 18. Age verification is a mandatory step in the registration process, and we reserve the right to require documentary proof of age at any point during a player's use of the platform.

If we become aware that personal data belonging to an individual under the age of 18 has been collected — whether through a false declaration of age at registration or any other means — we will immediately suspend the account, return any deposited funds to the originating payment method, and permanently delete all personal data associated with that account from our systems within 30 days of the discovery. No withdrawal of winnings will be processed for accounts where age verification has failed.

Parents and guardians who suspect that a minor may have registered an account on the gols bet platform are encouraged to contact us immediately at [email protected] with relevant details. We treat all such reports as a priority and will act swiftly to investigate and close any underage account identified.

gols bet reserves the right to update or amend this Privacy Policy at any time. The version of this Policy published on this page is the version currently in force. The effective date at the top of the document will be updated whenever a material change is made. We encourage you to review this Policy periodically to stay informed about how we protect your data.

Where a change materially affects the rights of registered players — for example, a change in the categories of data collected, a new third-party data sharing arrangement, or a change in retention periods — gols bet will make reasonable efforts to notify active players via the registered email address on file prior to the change taking effect. For minor or administrative amendments (such as corrections to typographical errors or clarifications that do not alter the substance of the Policy), no individual notification will be issued.

Your continued use of the gols bet platform after a Policy update has been published constitutes your acceptance of the revised version. If you do not accept the revised Policy, you must cease using the platform and contact us to arrange account closure. Any data collected prior to your account closure will continue to be processed in accordance with the version of the Policy under which it was originally collected, for the duration of the applicable retention period.